• RETURNS/EXCHANGE

ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTION.

* Outbox/case/sleeve/cover is manufactured to protect the product underneath along with the contents inside. Small scratches, flaws, crack, discoloration, etc. on the outer box/case/sleeve/cover may occur due to the nature of the material or during manufacturing/packaging/delivery process cannot be the reason for return or exchange. Any fine spots, flaws, scratches, or textural conditions that cannot be seen/identified from a 30cm distance cannot be a reason for exchange or return.

  • RECEVIED INCORRECT PRODUCT

We sincerely apologize if you received the wrong version or different item.

Please do not open or remove the plastic sleeve if you notice the error with an album version. If the product is open, we will not be able to process the correction or exchange of the item.

Please contact us with the picture of the wrong item along with your order number via email at customerservice@lankakpop.com then we will gladly assist you with this matter.

Please let us know within 3 days of the delivery date based on the tracking number of the delivery service. We will try to respond to you in a timely manner.